Terms Of Service

1. Acceptance Of Terms

By accessing this website, submitting an enquiry, accepting a quotation or engaging Environmental Engineering Technology Group Limited for any service, you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use this website or engage our services.

Where you accept these terms on behalf of an organisation, you confirm that you have authority to bind that organisation, and references to you include that organisation. Where a signed contract exists between us and your organisation, that contract takes precedence over these terms to the extent of any conflict.

2. Definitions

In these terms, the Company, we, us and our refer to Environmental Engineering Technology Group Limited, trading as EnviroTech Group, whose office is at Rm 5-7 19/F TWR, 6 HARBOUR CITY CANTON RD, Tsim Sha Tsui, Hong Kong (HK). Client and you refer to the person or organisation engaging the Company or using this website.

Services means the environmental engineering, monitoring, assessment, design, planning and audit activities offered by the Company. Deliverables means reports, drawings, calculations, datasets, plans and other materials issued to a client. Engagement means a specific commission agreed between the Company and a client.

3. Our Services

The Company provides six principal service lines. These are air quality monitoring programmes, water and wastewater treatment design, environmental impact assessments, noise and vibration studies, solid waste management planning, and sustainability compliance audits. Each service line is described on our services page, and each can be delivered alone or combined into an integrated programme.

Air quality monitoring programmes deploy calibrated instruments to measure particulates, gases and volatile compounds over an agreed period, with validated data and a written interpretation. Water and wastewater treatment design covers characterisation, process selection, hydraulic design, equipment scheduling and commissioning support for effluent and runoff streams.

Environmental impact assessments assemble baseline surveys, impact prediction, mitigation design and an environmental monitoring and audit plan into a submission prepared for the statutory process. Noise and vibration studies combine attended and unattended measurement with prediction modelling and practical mitigation advice.

Solid waste management planning quantifies every waste stream, maps each stream to a lawful destination and establishes the records and training that keep the plan working. Sustainability compliance audits review systems, permits, monitoring records and reporting against the standards that apply, then issue prioritised findings with owners and dates.

Service descriptions on this website are provided for general information. They do not constitute a binding offer, and the exact scope for any engagement is determined only by a written quotation or contract that we issue and you accept.

4. Engagements And Quotations

A quotation states the scope, the deliverables, the programme dates and the fee basis. A quotation remains valid for the period stated in it, and, where no period is stated, for thirty days from the date of issue. An engagement is formed when you accept a quotation in writing or when we begin work at your written instruction.

Scope changes are common in environmental work, particularly where field conditions differ from the original description. Where a change affects cost or programme, we will advise you before proceeding and agree a revised arrangement in writing. Work outside the agreed scope may be charged at our prevailing rates.

5. Client Obligations

To deliver accurate and timely services the Company depends on the client providing complete and correct information. You agree to supply site plans, permits, process details, historical records and access arrangements that are relevant to the engagement, and to inform us promptly of any change that could affect our work.

• Provide accurate information about the site, its operations and its history.
• Obtain any consent needed for us to enter, survey, sample or install equipment.
• Nominate a responsible contact who can make decisions during the engagement.
• Review draft deliverables within the period stated in the programme.
• Comply with the law and with any permit condition that applies to the site.

Where information supplied to us is inaccurate or incomplete, the Company is not responsible for conclusions that are affected by that information.

6. Site Access And Safety

Fieldwork requires safe access. The client is responsible for site safety induction, for identifying hazards and for providing any necessary escort, permit or protective arrangements. Our field teams follow site safety rules and may stop work if conditions are unsafe or if access is denied.

Where our instruments are installed on a site, the client is responsible for their reasonable protection from interference, theft or damage. Equipment remains the property of the Company unless a sale is expressly agreed in writing. Where a station must be relocated or removed, reasonable notice and a suitable window should be provided.

7. Fees And Payment

Fees are stated in the applicable quotation and may be structured as a fixed sum, a schedule of rates or a time based arrangement. Unless stated otherwise, fees exclude laboratory charges, equipment hire, travel, statutory fees and disbursements, which are either included in the quotation as a separate line or charged at cost.

Invoices are payable within the period stated on the invoice. Where payment is overdue, the Company may suspend work, withhold deliverables and charge interest on the outstanding amount at the rate permitted by law. Where an engagement is terminated early, the client remains liable for fees and disbursements reasonably incurred up to the date of termination.

Where an engagement is funded in stages, each stage is invoiced on completion of the milestone described in the quotation. A milestone is treated as complete when the deliverable for that stage is issued, not when a later review concludes. Advance payments, where agreed, are applied against the final invoice for the engagement.

The client is responsible for any bank charges, currency conversion costs or taxes that apply to a payment. Where a purchase order reference is required for invoicing, the client should provide it at the time the engagement is accepted so that payment is not delayed.

Where a client disputes an invoice, the client should notify the Company in writing within fourteen days of the invoice date, setting out the reason for the dispute. Undisputed portions of an invoice remain payable on the original terms while the disputed portion is reviewed.

8. Monitoring Data And Records

Environmental monitoring produces data that must be trusted to be useful. The Company applies quality assurance procedures including calibration, field blanks, duplicate samples and validation checks. Where data is affected by instrument failure, interference or an event outside our control, we will identify the affected period and explain the limitation in the relevant report.

Raw and validated data is retained by the Company as part of the project record. Data may be shared with the client in the format agreed for the engagement. Unless otherwise agreed, the Company may use anonymised environmental data for method development, training and internal improvement.

9. Reports And Deliverables

Deliverables are prepared for the stated purpose and for the client named in the engagement. A report reflects the conditions observed and the information available at the time of preparation. It should not be used for a different purpose or relied upon by a third party without the written agreement of the Company.

Where a deliverable is issued in draft, the client should review it and raise any factual correction within the agreed review period. Final deliverables are issued after that review. The Company is not responsible for decisions taken on the basis of a draft document.

Reports are typically supplied as a signed electronic document with a data appendix and a method statement. Where the engagement provides for it, the client also receives the validated dataset in a structured file format. The Company retains the original records and can reissue a deliverable on request, subject to a reasonable administration charge.

Where a deliverable contains a conclusion that depends on assumptions, the assumptions are stated openly in the document. A conclusion that is read without its stated assumptions may be misleading, and the client is responsible for using the document as a whole.

10. Intellectual Property

All intellectual property rights in the Company methods, templates, calculation tools, software, drawings and report structures remain the property of the Company. On payment in full, the client receives a licence to use the deliverables for the purpose for which they were prepared.

The client may not resell, publish or distribute deliverables to third parties without written consent, except where disclosure is required to a regulator or a professional adviser in connection with the project. Content on this website, including text and design, is protected and may not be reproduced without permission.

11. Confidentiality

Each party may receive confidential information from the other. Confidential information means non public technical, commercial, financial or project information, including site details, process data, pricing and monitoring results. Each party agrees to keep such information secure and to use it only for the purpose of the engagement.

Confidentiality obligations do not apply to information that is already public, that was lawfully known before disclosure, that is independently developed, or that must be disclosed by law or by a competent authority. Where disclosure is compelled, the disclosing party will, where lawful, give prompt notice so that protective steps can be considered.

The parties agree to sign a separate confidentiality agreement where a project requires one, and to apply the stricter of the two standards if the terms differ. Obligations under this section continue after an engagement ends, for as long as the information retains commercial value.

12. Third Party Services

Some engagements require accredited laboratories, specialist surveyors, equipment suppliers or logistics partners. The Company selects such parties with reasonable care and coordinates their work as part of the engagement. The Company is not responsible for the acts or omissions of a third party that the client has directly engaged.

Where a third party delay or failure affects the programme, the Company will notify the client promptly and take reasonable steps to mitigate the impact, including sourcing an alternative provider where practical.

13. Acceptable Website Use

You agree to use this website lawfully and responsibly. You must not attempt to gain unauthorised access to any part of the website or its underlying systems, introduce malicious code, interfere with normal operation, scrape content at scale, or use the website in a way that infringes the rights of others.

The website is provided for information and enquiry. Submitting an enquiry does not create an engagement, and the Company may decline any enquiry at its discretion without giving reasons.

14. Disclaimers

While the Company takes care to keep website content accurate and current, the content is provided for general information without warranty of any kind. Environmental conditions, regulations and technical standards change, and content that was correct at publication may later be superseded.

Nothing on this website constitutes legal, financial or regulatory advice, and it should not be relied upon as a substitute for a site specific assessment. Professional conclusions are given only in a signed deliverable prepared for a specific client and purpose.

15. Limitation Of Liability

To the extent permitted by law, the Company excludes liability for indirect, incidental, consequential or punitive loss, including loss of profit, loss of opportunity, loss of reputation and business interruption, however arising and whether or not foreseeable.

Where liability cannot lawfully be excluded, the total aggregate liability of the Company arising out of or in connection with an engagement is limited to the fees paid by the client for the specific service giving rise to the claim. Nothing in these terms excludes liability for fraud, wilful misconduct or any other liability that cannot be limited by law.

16. Indemnity

You agree to indemnify and hold harmless the Company, its officers, employees and subcontractors against claims, losses, damages and reasonable costs arising from your breach of these terms, your misuse of the website, or the supply of inaccurate or misleading information by you or on your behalf.

The Company agrees to indemnify the client against direct losses caused by the proven negligence or wilful misconduct of the Company in the performance of an engagement, subject to the limitation of liability set out above.

17. Suspension And Termination

Either party may terminate an engagement by written notice where the other party commits a material breach that is not remedied within a reasonable period, or where the other party becomes insolvent. The Company may suspend work immediately where payment is overdue, where site safety is compromised, or where continuing would require a breach of law or professional duty.

On termination, the client remains liable for fees and costs properly incurred up to the date of termination, and the Company will provide the deliverables completed to that date in exchange for settlement of outstanding amounts.

18. Force Majeure

Neither party is liable for a failure or delay in performance caused by an event beyond its reasonable control. Such events include severe weather, typhoon signals, flooding, epidemic or public health restrictions, civil disturbance, industrial action, failure of public utilities, and government action that prevents performance.

The affected party will notify the other promptly and will use reasonable efforts to resume performance. Where the event continues for an extended period, either party may terminate the affected engagement without liability for the unperformed portion, while preserving rights that accrued before the event.

19. Governing Law

These terms and any engagement are governed by the laws of Hong Kong. The parties submit to the exclusive jurisdiction of the courts of Hong Kong, save that the Company may seek relief in any jurisdiction where necessary to protect its intellectual property or to recover outstanding fees.

Before commencing proceedings, the parties agree to attempt in good faith to resolve any dispute through discussion and, where appropriate, mediation. This does not prevent either party from seeking urgent interim relief where delay would cause prejudice.

20. Changes To These Terms

The Company may revise these terms from time to time. The current version is always published on this page with an update label. For an active engagement, the version in force at the time the engagement was accepted continues to govern that engagement unless both parties agree otherwise in writing.

Continued use of the website after a revision indicates acceptance of the revised terms. We encourage clients and visitors to review this page periodically so that they remain aware of the terms that apply.

21. How To Contact Us

Questions about these terms, requests for a quotation and notices relating to an engagement should be directed to the Company using the details below.